Frequently Asked Questions

The work that was done on my roof was excellent. I appreciate how careful they were covering my plants and the way they did clean up after on my yard. Sam and Matt and team worked very hard. They were awesome to deal with. I would recommend them to anyone.

Both Matthew and Raymond were very prompt and did a very professional job fixing the issues we had with the gutter.

Prompt excellence A+ Service. Did exactly what they said they would do.

BH Roofing did an excellent gutter installation. Where I had issues or concerns they addressed them with professional approach and provided modification to resolve any issues. I would definitely use them on future jobs.

We had a great experience with BH Roofing. They did a complete replacement of my roof and installed an attic breeze solar fan to keep our attic cool. The explained their process and guarantees and we negotiated a fair price. The day of the work, it started to rain. They covered everything until it stopped. I thought for sure they would be delayed. They brought in extra workers and completed the job in the same day. This company works as a team. Great communication from Matt, to Jade in the back office to Sam making sure everything got done at the job site. Bobby the owner gave me his personal cell phone and his commitment that I would be happy with the outcome. Professional outfit. Highly recommend!

I called BH roofing for an inspection. Roman and Matt were extremely professional and knowledgeable! They made it easy for me to trust the information they gave me. Matt took a video of our roof explaining what he was seeing so that I could see it too. I would definitely hire them again for an inspection, and if I were to replace or fix my roof, I would hire them for that too! They gave me every reason to do so. Thanks Roman and Matt

If you need a new roof do yourself a favor and call BH Roofing. The experience was great and they did an awesome job on our roof. Bobby and Matt are awesome and did everything to make the process as smooth as possible. They went out of their way to work with me on the price, upgrading my materials, even brought me a cold bottle of Dr Pepper to my work on the morning of. Their roofers did an amazing job, finished in one day, and cleaned up everything. They are the company to call for your roofing needs!

My roof was completely replaced & working with BH Roofing was very professional!! Working with the whole team was amazing!! Matt, Sam, Jay, Jade & Bobby are an excellent team!! Great company!! Great service, great communication & very reliable!! Very friendly! I highly recommend BH Roofing!!

BH Roofing is awesome in every regard. I had the pleasure of working with Matt, Jay and Jade. Matt came into our home, met with my wife & I and explained every step in replacing the roof. They worked closely with our insurance adjuster and the company towards the end. They cleaned up the entire work area and took photos of the work. Jay did a final walk after all the work was completed. Very, very professional company and I highly recommend them.

Gabe inspected my roof and gutters. He provided an honest assessment and did not try to upscale or exaggerate the damage. I highly recommend BH roofing as an honest and credible roofing company! Thank you Gabe

The team did a fantastic job on a full roof replacement for my home. Matt was very informative and took the time to walk me through the insurance claim process. He kept me up to speed on every step of the work. They were fast and thorough and worked with me to ensure I received the best deal given my insurance didn’t cover the full cost. I highly recommend them for any roofing work you might need.

Matthew Puente at BH Roofing provided exceptional, friendly and professional service. We received a competitive quote with no pressure for same day repairs. He arrived on time and completed our scheduled repairs as promised. We will be using and referring BH Roofing for all our Roofing needs. LSmith

My experience was great! Jade made sure I knew exactly what was gonna happen prior to the roof getting fixed. The workers were exceptional, they worked hard to get the roof done in one day.

BH Roofing did an amazing job replacing our roof after hail damage. They guided us through the the entire process and were professional the entire time with some some extra nice touches like bringing us coffee the first day of the work. The team was super efficient and make made sure to protect our house during demo and sweeping our property to make sure no nail was left behind during clean up. Couldn't be more happy with the quality of work and customer service.

Such a pleasure to work with, a contractors dream

I saw one of my neighbors get their roofed inspected yesterday morning and it made me realize that we hadn’t had our inspected in a long time. I approached Gabe and asked him if he would be able to come later yesterday afternoon to inspect mine. Well he did! Gabe was extremely professional and very honest, he even played around with my dog! Essentially my roof hadn’t sustained damage from the hail storm a couple of weeks ago, so there was need for repairs or servicing. If I ever notice something, I will definitely call Gabe and BH Roofing back! Thank you.

Great job on our roof and many thanks to Alfred for helping us avoid an unscrupulous contractor with some helpful advice about Texas law. Also, thank you Jade for being so helpful with the paperwork stuff. One of your workers hit a water pipe in our attic with a roofing nail and although he caused a good leak, it was the fault of the contractor who built the house. The pipe shouldn't have been up that high. But BH Roofing fixed it at no charge to us. That's going the extra mile and we won't forget it if we're still in this house the next time it needs a roof. Thank you all for making the whole process easy!!!

Had a great experience with Matt and Bh Roofing. Matt was on time, climbed up my roof and was able to show me the damage hail caused. Walked me through what questions I should ask when calling my insurance and was always just a text away when I had questions. I loved the fact that the Bh roofing team was here when the insurance inspector came and walked through everything they saw with them. After the insurance approved, the roof install was a seamless process. Crew arrived early and finish the whole project in a day! Did a great job cleaning up and my roof looks great! I highly recommend Bh Roofing!

Matt and Rudy came out to inspect my roof at no cost. They were both very honest and patient with my questions. I would highly recommend BH Roofing.

Very excellent service and professional representative that inspected our roof!! I highly recommend this company for your roofing needs!!! Thanks BH Roofing!!

BH Roofing gave me just what I was looking for, a good product at a good price, with a warranty. Their team did a beautiful job, putting up a complete guttering system on my two story house. They also installed their flawless leaf guard system, so that I’ll never have to clean out my gutters again !! The team took their time, to ensure that everything was done properly. They were very thorough and professional. They were polite and answered all of my questions. I would eagerly recommend BH Roofing and Guttering to anyone !! They simply do a great job.

BH Roofing has been great to work with from start to finish. Good to see company rep on-site supervising install. Very happy with the roof replacement.

BH Roofing has done a marvelous job replacing our roof! They were informative and helpful at every step, ensuring we got the best possible outcome. Through an unusually complex process of removing/replacing solar panels, and satisfying insurance/mortgage company requirements on our multi-level roof. Our representative, Matt, was amazing, rapidly responding to even the smallest inquiry. Couldn't have asked for better! Our thanks to the owner, Bobby, as well as Jade and all the support at BH! You'll be in good hands!

Great experience with BH Roofing from beginning to end. Matt made the process super smooth, answered all of our questions without any pressure. We actually got several quotes and talked to other roofing companies. We made our decision based on the company’s honesty and a great recommendation from a friend. The roof was placed in one day. Finished product was exactly as expected. Thank you!

The leadership of Matthew, Jay, Nestor and Jade definitely deserves giving this roofing company the very distinguished five stars rating for providing an excellent job in replacing my much needed new roof. The entire team works so diligently; they explained the work to be done, worked with the insurance adjuster, organized the work schedule To meet my needs and implemented the roofing job in a very timely manner of one day! The entire work crew was personable, provided excellent customer services and exhibited an outstanding and carding work ethic. I am very happy and satisfied with bh roofing; they are the best roofing company that provided one with excellent roofing job services. I strongly recommend this roofing company to all my family friends and others that deserve to get excellent customer services as well as having an outstanding job done to meet their roofing needs. Kudos to the magnificent and excellent roofing work done by the entire bh roofing company team!!

Our roof suffered a lot of damage from the last hailstorm that came through. We called BH Roofing and they were quick to help us. Professional from beginning to end and very knowledgeable. They did amazing work on our roof and even installed new gutters. I can’t thank them enough for all their help, professionalism, hard work and dedication in helping us. They are the best and I highly recommend them!

Best roofing company in town!

Matthew came quickly, did a great job. He understood want I needed and went to work right away. The company answered the phone right away, understood what I needed and called me back right away to let me know a technician could arrive shortly. She was very helpful and polite! I would use this company again!

Great customer service and informative. Highly recommended.

Working with Matthew from BH Roofing Company was a fantastic experience. His expertise and patience are unmatched, and he always prioritizes the needs of customers. The level of customer service provided by Matthew is exceptional. If you are in need of a new roof or roof repair, I highly recommend contacting BH Roofing Company.

I highly recommend BH Roofing for your roofing needs. Bobby and his company were quick to respond to my call for a roof leak on my home in New Braunfels. Matthew showed up and thoroughly examined my roof and within the attic to pinpoint the problem. Thankfully it turned out to be a small leak point that Matthew was able to fix on the spot! Thank you, Bobby and Matthew! Call BH Roofing!!!

Bh roofing did a great job if our roof and were in constant contact with us the whole time. Matt helped us through the insurance process, jade helped with the admin process, and the owner Bobby even can out on Saturday to ensure the job was done properly. I really appreciate the extra effort and kindness from this team.

I can’t say enough about Bobby and his team. They did a fabulous job on my new roof, it looks beautiful!! They were punctual and polite and the one thing that really impressed me is the clean up. I can’t believe there’s no nails in my yard or drive way. That was also impressive to me. I would recommend them to my neighbors, friends and family.👍

BH Roofing really are our roofing heroes! We purchased a new (to us) home, we knew going in there were leaks in and around the chimney. We called several contractors but were most impressed with Matthew and his professionalism and thoroughness in diagnosing the problem and coming up with a plan. He went onto the roof, took photos, and was able to show us exactly the problems with the roof. We required shingle repair and chimney repair. BH was able to get us scheduled quickly, the shingle specialist and chimney specialist team were prompt, courteous and efficient. The job was done smoothly, a small glitch was remedied quickly, and the work is warranted so we have peace of mind. Highly recommend! Thank you BH!!!

Matthew and his team at BH Roofing did a great job from start to finish. Great communication, attention to detail and follow up. New roof turned out great. I highly recommend them!

The roofing experience was topnotch thanks to Matt Puente and a highly roofing team. Matt was very helpful during the entire process. I am looking forward to the gutters next week.

Bobby Hernandez , Alfred and the whole roofing crew did an excellent job from start to finish. First of all financing was simple with several choices. There were many shingle choices and colors to choose from. The crew came out at 0645, stripped the roof down to the rafters. By 6pm the roof was completely finished. Afterwards I had them install seamless gutters which once delivered, took maybe 2 hours to complete. Bobby was on top of any questions or issues that might have come up. Please, if you need a roof, gives these guys a call. You won't be disappointed.

Matt dropped by and provided a roofing inspection. He answered a ton of questions and identified an issue I wasn't aware of. He went above and beyond and helped me to choose bh as the company i want to have replace our roof in the near future

Bobby, owner of BH Roofing, is very knowledgeable and was thorough explaining the insurance process. We didn’t feel like we were being taken advantage of and it felt like a partnership.

I just wanted to vouch for their honesty. Alfred came out and inspected my roof after a hail storm and said there were only 5 hits and that he doubted that was enough for the insurance company to cover it. And he said I’d be okay not to replace it! It’s not everyday that a company says you don’t really need their service at this time. But you can bet I’ll call them again next time. Thanks for being honest.

Matthew was very polite and the appointment when smooth he made a few tiny repairs and said everything looked good for now. I will definitely continue using this company in the future for any repairs or replacement in the future!

BH Roofing was exceptional from start to finish. Matthew contacted me soon after I inquired about replacing my roof. He went out the next day to assess the work needed to be done and sent an estimate within the hour. The process went effortlessly from there. We will definitely be contacting them again for future services they offer and will be sharing their information with everyone. Matthew, thank you for your professionalism and honesty, and your team for their hard work.

I don’t think anyone likes water leaking into their home. I know I didn’t! Thanks to Matt and BH Roofing, we were able to get that fixed quickly. They are everything you look for in a company. They’re informative, reliable, timely, and above all efficient. Being a homeowner isn’t easy but the process to get my roof replaced with them was made easy. If you’re looking for any roofing needs, BH roofing is definitely the company I recommend you call. Thank you for all your help!

BH Roofing did a great job. The new roof looks amazing. The owner Bobby answered all our questions during the initial meeting and completely explained how the process would work. Matt and Alfredo were great at giving us updates and what to expect along the way. They even brought us breakfast tacos the morning of installation. Thank you BH Roofing for being a company we can trust for years to come.

Bad leak fixed (shingles and decking replaced) and since their framer was not available, they coordinated with my contractor that had to repair and brace a truss so they were here at the same time. Great experience, reasonable cost.

From the beginning of the process to the completion of the work, these guys were wonderful. Alfred handled my account. He was very professional and very knowledgeable and took the time to explain the entire process before starting the job. Then they did an awesome job on the roof at an affordable price. Highly recommend this company!!!

Mathew did a great job explaining the process, and everything went seamlessly. I highly recommend BH roofing.

They took the stress out of the process. From working with the Insurance company to job completion. Everything went as clockwork on the repair. Great customer service and care. Super job well done! I decided to get a complete replacement. Got the same great service and care. Took care and completed the job including clean up in one day. I highly recommend this company.

BH Roofing company was doing work at my neighbor's house a couple doors down. I was able to call the company and have them service me while in the area. I appreciate the companies prompt call back and integrating my service call that day. Highly recommend them for all your roofing needs.

B&H roofing has superceded my expectations. The customer service is A+. The crew arrived early to do the reroofing and worked consistently all day until the job was completed. They did an excellent job cleaning up after they were finished. Everyone was very professional. I would definitely use them again and recommend them to anyone that ask. Thanks for all of your hard work and for exceeding my expectations!

They came on short notice to check my roof. Very polite and professional.

Great customer service all around! Only roofing company I trust with my home buyers and sellers in San Antonio and surrounding areas. If you are looking for a reliable company look no further than BH Roofing.

I used BH Roofing because they offered a much better deal than another competitor. They offered the exact same quality, but BH Roofing was much more affordable. Mr. Puente came over and gave an estimate. He was patient in our decision process. After about 2 weeks, I called and told him we were going to move forward. He put us on the schedule for the following week. The day of the workers showed up and finished all work within 2 hours. His team and Mr. Puente were great from start to finish. I would highly recommend!

They temporarily repaired the spot until they could properly repair it after the weather passed. Great job in all areas: matching shingles, finding the very-much hidden damage, repaired above and beyond the scope and at a reasonable rate. Glad to have them in the area.

Less than two weeks from quote to install! I was thoroughly impressed with Matt's attention to detail during our initial meeting and quote process. He really knew what he was talking about with drainage and esthetics, and by the end I was completely comfortable moving forward with our purchase. And installation only took a couple of hours! So happy to have these gutters in before the next big rain. Would definitely recommend BH Roofing!

Recently, I had the pleasure of working with this roofing company for an assessment of my home. Their team exceeded my expectations with their meticulous attention to detail and exceptional service. Even the smallest issues were corrected with utmost precision and professionalism. The quality of their work is truly commendable. I am extremely satisfied with their service and would highly recommend them to anyone in need of a thorough and efficient roofing assessment. Great job!

I had a roof leak from a previous solar installation and BH Roofing were quick to respond to my request for consultation. They came and diagnosed the issue spot on and gave recommendations for repair. Be it due to my solar installation, it was recommended that company come fix the problem and if they couldn't then BH Roofing would be available. They have even followed up to ensure the solar company is resolving the issue. I would recommend this company and their service based on their customer service alone at this point.

Words can’t describe how awesome these guys are. Their works speaks for them and it shows. Great communication, friendly, knowledgeable and most of all they listen to all your needs.

Great experience with BH Roofing! They are professional and went the extra mile to help us solve a problem. Thanks Matt and Bobby!

So long story short. I was in my attic at night doing maintenance on my ac unit. When i noticed some dripping coming from the roof. (It was raining outside) . Ohhh nooo. So I started panicking because small leaks can lead to big problems. So I remembered seeing a random post from BH roofing online promoting their detailed roof inspections. But I was hesitant to reaching out late at night because certain companies are just 9-5 and could care less about a random person inquiring about an inspection. So I said let me at least ask. And after a few minutes Johnny from BH roofing was already scheduling the Inspection for the very next Morning! Boy was I impressed. After an extensive Inspection, up and down their ladders, Crawling around a HOT attic. Not to mention a Thunderstorm just a couple hundred yards away. They were still up there doing their Inspection. They pinpointed what needed to be repaired! And before you know it they were scheduling my repair. Their Quote was unbeatable. They had detailed information of their process start to finish with pictures!! When repair day came. Everything was done Perfectly and without making ANY MESS. Treating my home like it was their own! The communication from Johnny was Something out of this world. He answered every single question i had and provided all the photos of the repair job as it went. I was so Glad i chose BH roofing to help me in the time of need. Best Decision ever. Im recommending them to all my family and friends. Thank you from the Casarez family!

This business literally saved the roof of our family home. They worked with us, provided EXCELLENT services and communicated well about the process. I recommend them to all our family and friend! Thank you so much!!!

Neighbor was using this company I asked what they were doing, they immediately said we can also take a look for you as well awesome customer service.

BH Roofing came out to inspect my roof and was able to help me throughout all the insurance claim. Johnny is very communicative. I would definitely recommend BH Roofing.

I was very impressed with this company. I didn’t know I had any roof issues with our rental property. Mr. Rodriguez was very professional and assessed the damage for us in a timely manner. We truly do appreciate how much he has potentially saved us in future damage to our property.

A friend referred me to this company and I was very impressed when I spoke to Alfred Rodriguez about an estimate on gutters.Very reasonable price and couldn't be happier with the finished product. Thank you for your professionalism.

This was my first big home owners claim and they helped guide me through the process from start to finish. They are professional, courteous and super responsive. Such a relief to find such a great contractor. They even went above and beyond and hand delivered a coffee on installation day. Thank you Matt & Team, it has been wonderful working with you all! I highly recommend this company!

Matthew and crew were very professional Everything was done in a timely manner clean up excellent

Bobby was very helpful and patient with me. He was able to get someone out to our home early in the morning on the day he told me he was available.

I highly recommend BH Roofing. Matt P and his crew went above and beyond fixing my roof and gutters. I received very professional and timely service and will recommend this company to my friends and family should they ever need roof repair or replacement!

BH Roofing and Matthew P. deserve the presidential award of Outstanding Roof Inspection and Insurance Assistance! Genuinely, Matthew P. from BH Roofing did an amazing job inspecting my roof by checking every part of my roof and helping me with insurance discussions. One thing I really appreciated was how clean they were. They took good care of my property and made sure everything was tidy. They even cleaned up after they finished the job. Overall, I highly recommend BH Roofing. If you have any more questions or need more help, feel free to ask!

Bobby, Matt and Yholi are awesome and always helpful. They are honest and professional. BH’s quality is 2nd to none and I really appreciate how they cleanup the yard when they’re done. It looks better than it did before they got here! 🤣

Alfred has done amazing work and is always professional. He made sure I was happy throughout the whole project. Will be recommending him to all my family and friends

BH Roofing and Matthew P. provided an exceptional roof inspection and gutter installation. They were incredibly thorough and efficient in examining my roof, their process is invaluable. They took great care of my property, ensuring it remained clean throughout the project. I highly recommend BH Roofing for their exceptional services and commitment to customer satisfaction.

The BH Roofing team was very knowledgeable and professional. Matt was super helpful throughout the entire process and was able to get the job done quickly. I’ve recommended BH Roofing to many of my clients and BH Roofing has always done a great job on their roofs and gutters, too. All positive feedback, all the time!

Yholi is very knowledgeable and professional.She took her time to educate me and help me manage my expectations.Highly recommend working with BH Roofing.

I highly recommend BH roofing. I received very professional and timely service. Johnny was very knowledgeable to help me with my needs with my roof. I will Definitely refer BHRoofings to family and friends.

Thanks Alfred & BH roofing for providing great service & as well as being informative through the process.

Johnny and BH crew came on time and were very professional. They answered all my questions and I am extremely satisfied with everything. I Will definitely refer.

Johnny with BH Roofing came out to provide me with a roof inspection. He provided great information along with pictures that made me aware of a few areas that needed immediate attention.

I am looking at selling my home and Johnny was there to help me with all of my questions and concerns about replacing my roof. Very quick response, knowledgeable, and willing to take the time to answer all of my questions . Strongly recommend